First, a phone call

Getting started is one ten-minute call with Lucy — no forms, no passwords to invent. She asks how your house connects, where the water lives, and the two questions that decide everything later: how long power can be out before she raises the alarm, and whether to send an inspector on her own or ask you first. Your answers become your house’s rulebook.

After that, she lives in the app

Four screens, nothing buried, words big enough to read without hunting for glasses. Tap through them — this is the actual app, the same one from the demo:

• And if you miss her message, she texts. An alert nobody saw isn’t an alert — if the app doesn’t show you read it, Lucy follows up by text message.
• She never sends you a code to decode. Not “Event E-47.” Just: “Water in the laundry room. Still the $500 kind of problem.”
• Quiet is a message too. Most days there’s nothing wrong — and she proves she’s awake with “All quiet,” not silence you have to wonder about.

One honest boundary: Lucy watches houses anywhere — monitoring has no zip code. In-person inspections and dispatch run in Lee and Collier counties, where our people actually are. Outside it, Lucy escalates to your contacts and coordinates from there — she never promises a man she doesn’t have.